Northumberland Fire and Rescue Service

Our Safe and Wellbeing Visit programme supports the most at risk residents to identify risks in the home. If you're unable to test or change your own smoke alarms you maybe eligible for a visit. During our visit we will look out for risks in your home, not just relating to fire, but also other factors that might affect your health and wellbeing. We will help you to make an escape plan in case of a fire and talk to you about creating a night-time routine.

We provide Safe and Wellbeing Visits to those who need our help most. For example, if you have poor mobility, or cannot remove and change your own smoke alarms, live independently and are over the age of 65, you maybe eligible for a visit. If you feel you are eligible please complete the following referral form :

https://forms.office.com/e/3u8hPpHQyQ

If you would like information on fire safety please follow the link to our website Northumberland Fire & Rescue Service NFRS | Fire Safety & Education | England UK

Or if you would like to check your eligibility for a visit or would like information based on your personal circumstances please follow the link below; This tool will offer tips and advice on the steps you can take to reduce risks in your home. At the end, you will receive a personalised fire safety action plan to help keep you and your household safe from fire : View our Home Fire Safety Check here

For further information on Northumberland Fire and Rescue and the other services we provide please use our website: Northumberland Fire & Rescue Service NFRS | Fire Safety & Education | England UK (northumberlandfireandrescue.gov.uk)

Who can use this service?

Residents in Northumberland.

How are services delivered?

Face to face/Home visits

fire safety safety check advice fire skills fire risks fire safety smoke alarms Smoke alarm Northumberland fire and rescue service Police/Fire/Ambulance Services

Request call back

https://www.northumberlandfireandrescue.gov.uk/

Service Headquarters, West Hartford Business Park,
Cramlington
NE23 3JP

24 Hour service

Service last updated 20/02/2025