Citizens Advice Northumberland - Emergency Fuel Vouchers
We are currently able to provide assistance to individuals/families in need of emergency fuel vouchers. They must be in fuel crisis (likely to be without supply within the next 48-72 hours), use pre-payment meters, have no means to top-up their supply, have exhausted all of means available (from their own supplier, benefit advances etc.) and have not already received vouchers in the past 12 months. Please provide brief description of circumstances to support referral (eg. how have they come to need support, what assistance is required, energy advice needed?)
Remote
In-person
Further info
We only accept referrals for emergency fuel vouchers from service partners, not the general public directly (provision of fuel vouchers is not to be promoted publicly in order to reduce instances of non-genuine claims).
Who can use this service?
Any residents of Northumberland. There is no charge for this service.
How are services delivered?
After completing an application form with the client and assessing any other needs of the individual/family, vouchers are provided by SMS/Email/Remote along with instructions on how to redeem the vouchers.
Locations